PeopleSoft BIPublisher and Word 2007 / 2010 Troubleshooting



If you upgraded to Office 2007 / 2010, you might get “
macro is not enabled “error even though macro is enabled.

or 

The macro cannot be found or has been disabled because of your Macro security settings

Workaround 1:

1. Close all MS Office applications
2. Navigate to: C:\Users\<your user name>\AppData\Roaming\Microsoft\Forms 
3.Rename any files with the extension of .exd (for example, .exd.bak
4.Launch Word again 
5.A new .exd file should be created, and the Add-In to load XML data should again work. 
6)  It may be necessary to reinstall Word 2007 or 2010 after renaming the *.EXD files.

Note: run this command del /S /A:H /A:-H *.EXD on C:\users will delete for all users at same time


Workaround 2: (if Workaround 1 does not work)


1) Close all MS Office applications
2) Open command window as Administrator;
3) Run the following in the command window:


 - For 64-bit operating systems:
Regsvr32 "C:\Windows\SysWOW64\MSCOMCTL.OCX"


 - For 32-bit operating systems:
Regsvr32 "C:\Windows\System32\MSCOMCTL.OCX"


If plug-in still does not work please reboot your system and repeat operations.