•
Project
Procurement Management
–
Processes
required to acquire goods and services from outside the organization
–
Discussed
from the perspective of the buyer
http://www.mybasicknowledge.com/2012/06/procurement-knowledge-area-by-process.html
http://www.mybasicknowledge.com/2012/06/procurement-knowledge-area-by-process.html
(Click
above for PMBOK4 Article)
•
Terms
and conditions of the contract is a key input to many processes
•
Buyer
is the customer, thus a key stakeholder
•
Seller’s
project management team must be concerned with all processes of project
management, not just their knowledge area
•
Procurement
Planning
–
Identify
project needs that can best be met by acquiring resources
–
Consideration
whether to procure, how to, how much, when to purchase
–
Subcontractor
decisions may provide flexibility
•
Internal
procurement does not involve formal solicitation and contract
•
Inputs
to Procurement Planning
–
Scope
Statement – boundary for needs and strategies
–
Product
Description – broad technical issues, not to be confused with a statement of
work
–
Procurement
Resources – formal contracting group (RFP)
–
Market
Conditions – supply and demand, what services are available
–
Other
Planning Outputs – preliminary cost and schedule, quality management plans,
cash flow, WBS, risks, staffing
–
Constraints
– factors that limit buying options
–
Assumptions
•
Tools
& Techniques for Procurement Planning
–
Make
or Buy analysis – determine if the service can be provided from within
•
Include
direct and indirect costs
•
Factor
ongoing need for items vs. 1-time usage
–
Expert
Judgment – assess input
–
Contract
type selection
•
Fixed
Price (lump sum) – incentives for meeting targets
•
Cost
Reimbursable Contracts – Time and Materials basis
•
Unit
Price – preset amount per unit of service
•
Outputs
from Procurement Planning
–
Procurement
Management Plan – describes how procurement process will be managed
•
Type
of contract
•
Independent
estimates needed?
•
Autonomy
of project team
•
Standardized
documents
•
Multiple
provider management?
•
Incorporate
with other project aspects (scheduling and performance reporting)
–
Statement
of Work (SOW) – describes the procurement in detail – clear, concise
description of services
•
Can
also be a Statement of Requirements for problem-solving activities
•
Solicitation
Planning
–
Preparing
documents needed
•
Inputs
to Solicitation Planning
–
Procurement
Management Plan
–
Statement
of Work
–
Other
Planning Outputs
•
Tools
& Techniques for Solicitation Planning
–
Standard
Forms and Procedures
–
Expert
Judgment
•
Outputs
from Solicitation Planning
–
Procurement
Documents – used to solicit proposals from prospective sellers
•
Bids,
Request for Proposal, Request for Quotation, Contractor Initial Response, etc.
•
Structure
to receive complete and accurate responses
•
Description
of desired form of response and any required contractual provisions (e.g.
non-disclosure statements)
•
May
be defined by regulation
•
Flexible
to allow seller suggestions
–
Evaluation
Criteria – rate proposals; objective or subjective (previous experience)
•
Price
•
Understanding
of need by seller
•
Overall/Life
Cycle cost (purchase plus operating cost)
•
Technical
Capability
•
Management
Approach
•
Financial
Capacity
–
Statement
of Work Updates
•
Solicitation
–
Obtaining
information from prospective sellers
•
Inputs
to Solicitation
–
Procurement
Documents
–
Qualified
Seller Lists – preferred vendors
•
Tools
& Techniques for Solicitation
–
Bidder
Conferences – mutual understanding meetings
–
Advertising
– primarily with Government projects
•
Outputs
from Solicitation
–
Proposals
– seller prepared documents describing willingness and ability to provide the
service
•
Source
Selection
–
Apply
evaluation criteria (seldom straight-forward)
•
Price
(lowest price may not always result in lowest project cost)
•
Technical
(approach) vs. commercial (price)
•
Multiple
sourcing may be needed for same service
•
Inputs
to Source Selection
–
Proposals
–
Evaluation
Criteria
–
Organizational
Policies
•
Tools
& Techniques for Source Selection
–
Contract
Negotiation – clarification and mutual agreement on structure and requirements
of contract prior to signature
•
Responsibilities
and authorities
•
Applicable
terms and law
•
Financing
•
Price
•
Technical
and business management
–
Weighting
– quantifying data to minimize personal prejudice of source selection
•
Assign
numerical weight to evaluation criteria
•
Rating
sellers
•
Multiply
weight by rating and totaling overall score
–
Screening
System – establish minimum performance criteria
–
Independent
Estimates – “should cost” estimates
•
Outputs
from Source Selection
–
Contract
– mutually binding agreement obligates seller provide goods and services and
buyer to make payment.
•
Legal
relationship
•
Legal
review is most often necessary
•
Contract
Administration
–
Ensuring
that the seller’s performance meets contractual requirements
•
Project
Team must be aware of legal ramifications of all actions taken
•
Apply
project management processes to contractual relationships and integrate outputs
within the project
•
Project
Plan Execution (authorize work)
•
Performance
Reporting (monitor cost, schedule)
•
Quality
Control (verify contractor’s output)
•
Change
Control
•
Financial
Management
•
Inputs
to Contract Administration
–
Contract
–
Work
Results – seller’s deliverables, quality standards, actual costs
–
Change
Requests – modify contract, or description of product/service
•
May
result in disputes, claims, appeals
–
Seller
Invoices
•
Tools
& Techniques for Contract Administration
–
Contract
Change Control System – defines how a contract may be modified
•
Includes
paperwork, tracking system, dispute resolution procedures and approval levels
–
Performance
Reporting
–
Payment
System – Accounts Payable
•
Contract
Close Out
–
Similar
to administrative closure; involves product verification and administrative
paperwork
•
Early
termination is a special case
•
Contract
terms and conditions may prescribe procedures
•
Inputs
to Contract Close Out
–
Contract
Documentation – supporting schedules, documentation
•
Tools
& Techniques for Contract Close Out
–
Procurement
Audits – structured review of entire procurement process; identify successes
and failures that warrant transfer to other procurement items
•
Outputs
from Contract Close Out
–
Contract
File – complete index of records
–
Formal
Acceptance and Closure – contract administration responsibility to provide a
formal notice that contract has been completed
•
Tips
from Review Guide
–
Most
questions are process oriented
–
Most
questions are from the buyer’s perspective
–
Contracts
are formal agreements
–
All
requirements should be specifically stated in the contract
–
All
contract requirements must be met
–
Changes
must be in writing and formally controlled
–
US
Gov’t backs all contracts by providing a court system
•
Tips
from Review Guide
–
What
forms a contract
•
An
offer
•
An
acceptance
•
Consideration
- something of value
•
Legal
Capacity – separate legal parties, competent parties
•
Legal
Purpose – can not perform illegal goods or services
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Project
Manager’s role for procurement
•
Risk
identification and evaluation
•
Work
within the procurement process
–
Procurement
Process
•
Procurement
Planning = Make or buy
•
Solicitation
Planning = Request for Proposal
•
Solicitation
= Questions and Answers
•
Source
Selection = Pick vendor
•
Contract
Administration = Admin
•
Contract
Closeout = Finish
•
Tips
from Review Guide
–
Make
or Buy: consider out of pocket costs and indirect cost of managing procurement
–
Buy
– to decrease risk (cost, schedule, performance, scope of work)
–
Make
•
Idle
plant or workforce
•
Retain
control
•
Proprietary
information/procedures
•
Buy
vs. lease questions (use X = number of days when purchase and lease costs are
equal)
–
Contract
Type Selection – reasonable risk between the buyer and seller and greatest
initiative for seller’s efficient and
economic performance
•
Scope
– well defined?
•
Amount
or frequency of changes expected after start date
•
Amount
of effort and expertise the buyer can devote to manage the seller
•
Industry
standards
–
Cost
Reimbursable (CR); seller’s cost are reimbursed; buyer bears highest risk (cost
increases)
•
CPFF
– cost plus fixed fee, buyer pays all costs – fee (profit) established
•
CPPC
– cost plus percentage of costs; bad for buyers (seller not motivated to
control costs)
•
CPIF
– cost plus Incentive Fee; seller costs + fee + bonus for meeting/exceeding
target (incentive clause)
–
Time
and Materials; priced on per hour basis, elements of fixed price contract and
cost reimbursable contracts – buyer has medium risk
–
Fixed
Price (lump sum, or firm fixed price) - most common (1 price for all work),
risk of costs is upon seller
•
FPIF
– Fixed Price Incentive Fee
•
FPEPA
– Fixed Price Economic Price Adjustment – long duration projects
–
Incentives
– help bring seller’s objectives in line with buyer’s
–
Incentive
Fee and Final Price Calculations
•
Must
Have:
•
Target
Cost
•
Target
Fee
•
Target
Price
•
Sharing
Ratio (buyer/seller)
•
Actual
Cost
•
Fee
= (Target Cost – Actual Cost) x Seller Ratio (%)
•
Total
Fee = Fee + Target Fee
•
Final
Price = Actual Cost + Total Fee
–
Procurement
Documents, Contract Type and Scope of Work
•
Request
for Proposal – Cost Reimbursable – Performance or Functional Scope (can be
somewhat loosely defined)
•
Invitation
for Bid – Time & Materials – Design Scope (moderately defined)
•
Request
for Quotation – Fixed Price – Any Scope (must be detailed)
–
Terminology
(Terms and Conditions)
•
Force
majeure – act of God
•
Indemnification
– who is liable
•
Liquidated
damages – estimated damages as a result of contract breach
•
Material
breach – a breach so large the project
may not continue
•
Special
Provisions – provided by the Project Manager to contracts so that particular
needs are addressed
•
Privity
– contractual relationship
•
Single
Source – contract directly with preferred seller
•
Sole
Source – only one supplier available in market
–
Evaluation
Criteria
•
Understanding
of need
•
Overall
or life-cycle cost
•
Technical
ability
•
Management
Approach
•
Financial
Capacity
•
Project
Management Ability
–
Invitation
for Bids are usually not evaluated with entire criteria (lowest rate is chosen)
–
Solicitation
•
Bidder’s
Conference
–
Benefit
both buyer and seller
–
Watch
out for
»
Collusion
»
Sellers
not asking questions in front of their competition
»
Make
sure all questions and answers are in writing and issued to all sellers
(respond to same scope in work)
–
Source
Selection
•
Negotiation
Objectives
–
Obtain
a fair and reasonable price
–
Development
a good relationship with seller
»
Project
manager must be involved
–
Main
Terms to negotiate
»
Responsibilities
»
Authority
»
Applicable
Law
»
Technical
and Business Management approaches
»
Contract
Financing
»
Price
–
Contract
Administration – assure that seller’s performance meets contractual
requirements
•
Project
Managers must understand the contract and manage its completion
–
Sometimes
contract is in conflict with Scope of Work
–
Only
the contracting officer (CO) can change contract language
»
Often
a source of conflict
»
Need
to deal with a different company’s set of procedures
»
It
is not as easy to “see” problems
»
Greater
reliance on reports to determine if a problem exists
»
Greater
reliance on relationships between buyer and seller’s project managers
–
Contract
Closeout – more attention to documentation and completion of files
•
All
documentation must be preserved and filed
•
Centralized
vs. decentralized contracting
–
Contract
Interpretation
•
Based
on analysis of intent
–
Fee
= Target Cost – Actual Cost X Seller Ratio ($)
–
Total
Fee = Fee plus Target Fee
–
Final
Price = Actual Cost plus Total Fee
–
Contractor
= seller
–
Purchasing
Cycle – define need, prepare and issue purchase order
–
Functional
Spec – delineates specific end-use capabilities that are tested in acceptance
procedure
–
Measurable
Capabilities = Performance Specifications
–
Requisition
Cycle – review of specification completeness
–
Requirements
Cycle – develops the statement of work