PeopleSoft Student Financial Refund Process


Whether you are refunding through the payroll system or via accounts payable, the refunding process consists of two parts.  The first part of the process is when we establish the refund details and post the transaction to the student’s account.  The second part of the process involves taking that information and creating an actual check for the student, and this is either going to involve the North American Payroll module on the Human Resources Management System.


A refund will only be issued if the ITEM_SF.ITEM_BALANCE for a given row is less than 0.  Other eligibility rules will then be applied to such rows.

When a refund is issued the refund will first be posted as an item to the student’s account.  This will be similar to a Charge item, and the following tables will be updated:

ITEM_SF
ITEM_LINE_SF
ITEM_DUE_SF
ACCOUNT_SF
ITEM_XREF

Additionally, the following tables are used to record the header and detail for each refund:

REFUND_HDR
REFUND_DTL

At this point, the posting part of the refund process is complete, and the next steps depend upon how the refund is going to be processed.


PAYROLL REFUNDING


To Read More: My Oracle Support 650725.1

After the refund has been posted to the student’s account, the next step is to interface the refund data to North American Payroll.  Whether the refund is created on line or in batch, the refund data will be handed off to North American Payroll by way of an interface.  During online processing, it will appear as if Student Financials is doing the processing, but all we are doing is requesting the appropriate jobs that exist on the Payroll side of the house.  During this part of the process, no Student Financials tables are affected.

After a refund check has been printed and sent to the student, Student Financials can be updated with this information through a process that brings the check date and number from the payroll tables into the SF tables.  The Update Student Financials process is the process by which this information is retrieved from the North American Payroll tables and populated on the existing rows of data in Student Financials.