I am summarizing PeopleSoft Maintenance, Bug, Bundle, Patch,… terminology that useful to understand, you may refer My Oracle Support for more detail
- Patch or Fix - A Patch or Fix is a the direct solution of a specific issue
- Bundle - A Bundle is group of Patches/Fixes.
- Maintenance Pack - A Maintenance Pack is a group of Bundles
- Feature Pack - A Feature Pack contains all of the code included in a standard major release plus a roll-up of capabilities and updates previously delivered in Bundles and Maintenance Packs
- Report ID
- Update ID & Report ID - This is how an individual Patch/Fix, a Bundle, or a Maintenance Pack is available to customers on the Oracle Support Portal
- ICE & Incident & Resolution - All 3 terms are used by Oracle internally. These terms are coming from a system called ICE that Development used to track and resolve issues
- Bug - This term is by Oracle internally. Oracle Developer is currently using instead of ICE to track and resolve issues.
- Defect - A Defect is a term used in the application used by the Support Engineer to work on Customer's Service Requests.
- POC - A POC (understand Proof Of Concept) is a Patch/Fix that we are providing to customers in partnership with them and with their understanding that although the Patch/Fix has been unit tested by Development, it has not yet completed the rigorous quality assurance testing that all posted Patches/Fixes pass through.
- One-off - A One-off is a Patch/Fix provided by Development in an attempt to resolve a performance issue.
